Enjoy up to 10% off your initial purchase!
Simply utilize the coupon code FIRSTBUY at checkout.
10% off on PREPAID orders - via Razorpay
Cash on Delivery Availaible!
Sustainable - Upcycled - Affordable Products
WHEN CAN I GET MY REFUND/EXCHANGE?
In the odd case that you do not love your Indi Charkha products, here is our Policy on refunds/exchanges: -
The Indi Charkha products are handmade so not all products are returnable but in some cases our team must receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up at an agreed-upon time. *Return pickup shall be chargeable. *
Once the return Has been authorized,
You will recieve the refund in the form of store credit, which will reflect in your Indi Charkha account within 48 working hours from when the product is picked up by our courier partner.
Exchange is availaible for all the products,
However Return and Exchange cannot be done on product bought on discounted rate or in sale price or by using coupans.
You have to make an return request within 24 hours of recieving the product and within 3 days the return shipment should be shipped.
Also, We do not offer exchanges or cancellations for MTO (Made To Order) Products. If there's any excess amount left after the exchange has taken place, we'll refund such amount in the form of store credit or we will issue you an exclusive GIFT Card which you can easily redeem on your next purchase.
IMPORTANT NOTE